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Somebody should have known better.
Now you don't trust they care.

IT'S AN SKBC.

A SHOULD-KNOW-BETTER CONFLICT. 
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WELCOME TO

BURP

Let Them KNOW.

(withour regret, blame or shame)

Someone should have known better.

The misery flips on instantly. We choke. Afraid to be wrong, lose our shit, or a relationship we care about.

We tell everyone about the should have known. The conclusion is unanimous: everyone cares but them.

The opposite of what we tell babies.

Imagine saying to a baby, when they are old enough to understand, “It’s every man and woman for themselves after they grow up!”
 

WELCOME TO THE GREATEST SKBC CRISIS in our lifetime.

9 SEATS AT THE TABLE

Misery will not

be served at this table. Leave all venting behind. 

The Parlez Salon

CLEAR THE AIR. KNOW BETTER AND LET THEM KNOW.

1. Clear The Air.

Bring a Should-Know-Better Conflict you can’t get past.

2. Know Better.
Discover the unmet need beneath the misery, and what you need to know. 

3. Let them Know.
Make a Care-In-Action plan to meet needs for trust and confidence and tell them, without fear of being wrong. Without regret, blame or shame.

"Being SKBC'd opened my heart and mind to THE question that became the segue into our healing as a family. And, for this, I'll be forever grateful." 

TWO YEARS OF MISERY.  ONE BURP HOUR CONVERSATION. 

How I came to BURP

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Hello, I'm Gretchen

For over 30 years, I’ve had one-hour conversations with more than 4,000 people who lived with the misery of a Should-Know-Better Conflict (SKBC) because they couldn’t pick paint colors. 
I told them they already knew better.
They just needed to trust themselves to care, without fear of being wrong, regret, blame or shame.
It worked 99% of the time.
Then, I began to wonder if the same conversation would work with a palette of words instead.
It did.

The Research Behind BURP

Fruitful Thoughts
Tasty Discourses

Burp C.A.R.E. Conversations

Weekly BURP Newsletter

BURP WITH ME 

UNPACKING AN SKBC OF THE WEEK TO KNOW BETTER AND CARE TOGETHER.

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  • Color Baggage

© 2025–2026 Gretchen Schauffler.

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